Privacy Policy


Last Updated 1/1/2023


This Privacy Policy describes how Creation la vie collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Creation lavie or otherwise communicate with us. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You


Information you submit to us directly through our Services may include:

Basic contact information including your name, address, telephone number, email.

Order information, including your name, billing address, shipping address, payment confirmation, email address, telephone number.

Account information, including your username, password and security questions.

Purchasing information, including items you view, put in your cart, or add to your wish list.

Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.

Certain features of the Services may require you to provide certain information about yourself directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). 

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information we obtain from third parties


Finally, we may obtain information about you from third parties, including from suppliers and service providers who may collect information on our behalf, such as:

Companies that support our site and services.

Our payment processors, who collect payment information (e.g. bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you the products or services you have requested, in order to perform our contract. with you.

When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we, or third parties we work with, may automatically collect certain information using tracking technologies online such as pixels, web beacons, software developers. kits, third-party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this privacy policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the Third Party Websites and Links section below.

How we disclose personal information


In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).

When you request or otherwise consent to us disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations, with your consent.

With our affiliates or otherwise within our group of companies, in our legitimate interest of running a successful business.

In connection with a business transaction such as a merger or bankruptcy, to comply with all applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce the applicable terms of service and to protect or defend the Services, our rights and the rights of our users or third parties.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.